We boarded KLM’s new Premium Economy Comfort Class.


With only 28 seats and a very private mid-rise cabin with curtains at each end, queuing through the washrooms shared by 252 economy passengers was a bit of an uncomfortable reality. Compared to other transatlantic flights, the facility remained relatively clean during the three visits during the flight and was spacious enough that it didn’t require a Jenga move to open the door.

There are also many amenities designed exclusively for Premium Comfort, the name given to the class based on passenger feedback. The 13.3-inch iPad-like screen tilts upward to match the reclining angle of the front seats, and comes in just the right size: 9-11 inches for economy and 16-18 inches for business I felt that even the full flat compartment was a little too big).

Also hitting the “just right” middle ground is food and drink offerings. The concrete menu offered a touch of business service, but like economy, options were presented while the cart was going down the aisle. provided a meal. The menu itself is dedicated to premium comfort and always has the option of meat, fish or vegetable entrees. For my flight, the appetizer was a grilled chicken salad with nuts and mango hummus, and a side dish of goat and blue cheese and grapes. I chose a cold main dish of salmon with potato salad and vegetables.

Served separately after our trays were collected was stroopwafel ice cream. It’s a nice touch that combines cool treats with the trademark Dutch syrup cookie that United has been a favorite on its flights since he began serving it in 2015. Luckily, my innovative flight attendant suggested using it to make iced coffee and provided me with an extra cup to scoop the ice cream and pour the hot coffee. This is the true highlight of the flight.

Another highlight was the much-talked-about Bols Espresso Martini. This is only offered in Premium Comfort. Of course it is served shaken with just the right amount of foam rather than stirred. Just before landing, with beet and tomato salad, pepper compote, he topped with four warm side dishes of falafel and another of my favorite offerings, pastel de his, lives up to its name. There was another refreshment service. Nata custard treat.

Sustainability shines not only in the curation of the menu, but also at meal times, including lightweight, reusable tableware. The company’s commitment is reflected in the amenity kits handed out by the attendants immediately after takeoff. The mesh drawstring back, adorned with Premium Comfort’s own trademark artwork of a top-down Dutch landscape, is upcycled from plastic bottles in partnership with Repreve Our Ocean, allowing passengers to wash their clothes, We suggest reusing it for grocery shopping or storing clothes and shoes. .



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